TERMS
AND CONDITIONS – September 2008
This document lays out the terms and
conditions which shall be applicable to all the accounts which are existing or
may be opened anytime in future with Anand Rathi Financial Services Limited
(ARFSL). The company refers to ARFSL, a financial service provider incorporated
in India under the companies Act 1956 and have its registered office at Anand
Rathi Financial Services, B-2, Shubham Centre, 5th Floor, Cardinial Gracious
Road, Chakala, Andheri (E), Mumbai - 400 099.
1.
DEFINITIONS AND INTERPRETATIONS:
a.
PROSPER, the Online Portfolio Access Facility,
is a service which provides access to
view your portfolio through the internet.
b.
Client refers to a person who has an
account with ARFSL
c.
Personal Information refers to information
about the client obtained in connection with PROSPER.
2.
APPLICABILITY OF TERMS
:
These terms form the contract between
the Client and ARFSL.
3.
APPLICATION FOR PROSPER:
ARFSL may offer PROSPER
service to select customers at its discretion. I agree that in order to be
eligible for PROSPER service, I would need to be having access to the Internet
and knowledge of the use and functionality of the Internet. I accept that my
application for PROSPER service does not automatically imply acceptance by
ARFSL.ARFSL at its Sole discretion may reject my request for Registration for PROSPER.
The decision of ARFSL will be final and binding on me.
4.
SOFTWARE:
ARFSL will advise from time to time the
Internet Software such as Browsers, which are required for using PROSPER. There
will be no obligation on the ARFSL to support all the versions of this Internet
Software. I agree that I shall be responsible for upgrading my software,
hardware and the operating system at my cost from time to time so as to be
compatible with that of the ARFSL. The ARFSL shall be at liberty to change,
vary or upgrade its software, hardware, operating systems, etc., from time to
time and shall be under no obligation to support the software, hardware,
operating systems used by me and that the same shall be my sole responsibility.
5.
PROSPER SERVICE:
The ARFSL shall endeavor
to provide through PROSPER, such services as the ARFSL may decide from time to
time. The ARFSL reserves the right to decide the type of services that may be
offered on each account and may differ from customer to customer. These
facilities shall be offered in a phased manner at the discretion of the ARFSL.
The ARFSL may also make additions / deletions to the services offered through PROSPER
at its sole discretion. The availability / non-availability of a particular
service shall be advised through e-mail or SMS or website of the ARFSL or
through written communication. All accounts opened with the ARFSL attached to
the same User id will be accessible through PROSPER. In case of Minor accounts,
the natural guardian undertakes to give all instructions relating to the operation
of the account and further undertakes not to reveal the User id and PASSWORD to
the Minor. The ARFSL shall take reasonable care to ensure the security of and
prevent unauthorized access to the PROSPER Service using technology reasonably
available to the ARFSL.
6.
PROSPER ACCESS:
I understand that the ARFSL
would allot me a User id and PASSWORD in the first instance. I will be required
to change the PASSWORD assigned by the ARFSL on accessing PROSPER for the first
time and thereafter at certain intervals. As a safety measure, the ARFSL may ask
me to change my PASSWORD on a compulsory basis. I agree that in the absence of
any specific request from me for personally collecting the PASSWORD, the PASSWORD
shall be sent to me by courier at my risk and consequences to the address
notified by me for correspondence. I agree that I shall not attempt or permit
others to attempt accessing the account information stored in the computers of
the ARFSL through any means other than the PROSPER Service. I am aware that the
transaction through PROSPER can be effected by concurrent use of User id and PASSWORD.
7.
MAILING ADDRESS:
All correspondence /
delivery by the ARFSL shall only be at the address and / or e-mail address as
registered with the ARFSL through Online registration form.
8.
TRANSACTION PROCESSING:
I shall not, at any time,
provide to any person, with any details of the accounts held by me with the ARFSL
including User id and PASSWORD, which
may be assigned to me by the ARFSL from time to time. I agree that the ARFSL
shall be entitled to presume that all instructions received by the ARFSL by
using my User id and PASSWORD are in order / genuine and have been actually
given by me and I shall be bound by the same conclusively.
9.
RISKS:
I hereby acknowledge that I am availing the PROSPER Service at my own risk.
10.
MISUSE OF USER ID & PASSWORD:
I shall ensure that the
Terms and Conditions applicable to the use of the User id and PASSWORD as
contained herein are complied with at all times.
a.
Internet Frauds:
The Internet per se is
susceptible to a number of frauds, misuse, hacking and other actions that could
expose my portfolio information to an undesired
user . Whilst the ARFSL shall aim to provide security to prevent the same,
there cannot be any guarantee from such Internet frauds, hacking and other
actions that could expose my portfolio information to the undesired user. I
shall separately evolve/ evaluate all risks arising out of the same and the ARFSL
shall not be responsible for the same.
I understand that using a PROSPER service at a Cybercafe / shared computer
terminal is risky and I shall not use the services of a cybercafe/shared
computer terminal to view my portfolio online.
b.
Mistakes and Errors:
The filling in of
applicable data for PROSPER opening would require proper, accurate and complete
details. In the event of any inaccuracy in this regard, the user-id and password
maybe incorrectly issued or sent to a wrong address and there is no guarantee
of recovery of the same thereafter. I shall therefore take all care to ensure
that there are no mistakes and errors and that the information given by me to
the ARFSL in this regard is error free, accurate, proper and complete at all
points of time. I indemnify the ARFSL from any loss due to an error on my part.
c.
Technology Risks:
The technology for
enabling the online access for viewing your portfolio offered by the ARFSL
could be affected by virus or other malicious, destructive or corrupting code,
programme or macro. It may also be possible that the site of the ARFSL may
require maintenance and during such time it may not be possible to process the
request of the customers. This could result in delays in the processing of
instructions or failure in the processing of instructions. I understand that
the ARFSL disclaims all and any liability, whether direct or indirect, whether
arising out of loss or profit or otherwise arising out of any failure or
inability by the ARFSL to honour any customer instruction for whatsoever
reason.
11.
INDEMNITY:
I shall indemnify the ARFSL from and against all losses and damages that may be
caused as a consequence of breach of any of the Terms and Conditions mentioned
herein above.
12.
WARRANTY
The ARFSL's sole
obligation and my sole and exclusive remedy in the event of interruption to the
PROSPER service or loss of use and/or access to the ARFSL's website shall be to
use all reasonable endeavour to restore the services and/or access as soon as
reasonably possible. The ARFSL makes no express or implied warranty with
respect to the PROSPER service provided hereunder including without limitations
any warranties of uninterrupted/error-free performance of the PROSPER System,
non-infringement of third party rights, title, merchantability, satisfactory
quality and/or fitness for a particular purpose.
13.
PROPRIETARY RIGHTS:
I acknowledge that the
software and hardware underlying the PROSPER Service as well as other Internet
related software which are required for accessing PROSPER are the legal
property of the respective Vendors/ARFSL. The permission given by the ARFSL to
access PROSPER will not convey any proprietary or ownership rights in the above
software / hardware. I agree that I shall not attempt to modify, translate,
disassemble, decompile or reverse engineer the software / hardware underlying PROSPER
or create any derivative product based on the software / hardware.
14.
TERMINATION OF PROSPER SERVICE:
I may request for
termination of the PROSPER Services any time by giving a written notice of at
least 15 days to the ARFSL. I agree that I will remain responsible for any
issue related to PROSPER prior to the time of such cancellation of the PROSPER
Service.
The closure of all my accounts will automatically terminate the PROSPER
Service.
The ARFSL may suspend or terminate PROSPER Services either wholly or partially
at any time by giving to me at least 30 days notice under normal circumstances.
15.
NOTICES:
The ARFSL and I may give notices under these Terms and Conditions:
a.
Electronically to the
mailbox of either party.
b.
In writing by delivering
them by hand or by sending them by post to the last address given by me and in
the case of the ARFSL to the Corporate office address as set out hereinabove.
c.
In addition, the ARFSL may
also publish notices of general nature, which are applicable to all customers
of PROSPER on its web site. Such notices will have the same effect as a notice
served individually to me.